Using Coupons

Offer discounts on your products using Coupons. Coupons can be specific dollar amounts ($10 off) or percentages (5% of the total), and you can specify under what conditions they can be used. Only sites on the Standard and Plus plans can use coupons.

Navigate to store > coupons to manage your coupons.

This page shows all of your coupons, including the code (what the customer enters to use the coupon), a description, and a summary of the details of the coupon. Click on View to see details on the coupon, and which customers have used it to purchase; click on Delete to delete a coupon. Click Edit to modify the terms of a coupon, or to swtich between active and inactive settings.

Creating and Editing Coupons

Adding a new coupon, and editing the terms of an existing coupon, both use the same screen. Simply enter the data in the fields and push Save Coupon to commit your changes.

Advanced Settings

Under the advanced tab are several optional settings that affect the conditions under which your coupons can be used.

Set a Minimum Order Total if you want to limit coupon redemptions to carts of a certain total. If a customer tries to apply the coupon to an amount less than the amount you specify here, he or she will be refused checkout with an appropriate message. If the coupon is for a specific amount off, the minimum order total must be greater than the coupon amount. (In other words, a customer can never use a coupon to get something for free.)

To limit coupon usage to customers who buy a specific number of items -- for example, to offer 5% off when you buy ten items -- use the Minimum order quantity setting.

Finally, to limit the number of coupons you will have to honor, set the Minimum number of redemptions field appropriately. Using this setting you can, for example, offer $15 off for the first ten customers who use the coupon.

You can use any combination of these settings. For example, to offer $15 off to the first twenty people who buy at least $100 of merchandise, create a coupon for $100 off, with a minimum order total of $100 and a maximum number of redepemtions of 20.

How Customers Use Coupons

If you have at least one active coupon in your store, the cart page will automatically include a field to enter the coupon code.

Coupons appear in the cart, and on invoices, as a separate line item.