Using a Custom URL

Every IndieMade site comes with an IndieMade URL, such as yourwebsitenamegoeshere.indiemade.com. But if you own your own URL, such as yourcustomurl.com, and if you are at the standard plan or higher, you can use that domain instead. These instructions explain how to configure your domain so that people will see only your URL in their browsers when visiting your site.

What if I don't own my custom domain yet?

You'll need to purchase your domain, from one of the many domain registrars, before you start. Many of our customers use GoDaddy, because it's cheap and because we have good instructions on how to follow these steps, but nearly any registrar will do.

What do I do?

  1. Make sure your custom url (yourcustomurl.com) is correct by visiting your account page. If it is not correct, change it using the "Edit site details" link.
  2. Add a CNAME with your DNS host (this is usually your domain registrar), using that host's control panel. The CNAME record is for www to yourwebsitenamegoeshere.indiemade.com.
  3. Set up a "domain forward" or "domain redirect" from your base domain (yourcustomurl.com) to the web domain (www. yourcustomurl.com).
  4. Wait patiently. It normally takes no more than an hour, but it can take a few days for the new domain mapping to propagate out. In the meantime you can continue to use your normal site URL, yourwebsitenamegoeshere.indiemade.com.

How Do I Know if it Worked?

First, wait a few minutes for your changes to take effect. Then visit your account page on IndieMade and look for a problem notification under your site name. If you've made a mistake in setting up your custom URL, you will see a link that looks like this:

Custom URL Warning

Click on Get help for specific instructions on how to fix it.

If your account pages don't have the warning message This custom URL is not configured properly but it's still not working for you, close out all your browsers and open them again, to make sure you're starting from scratch. Type yourcustomurl.com into the browser's location bar and push enter. The text should be replaced with www. yourcustomurl.com, and as you click around your site, the name of the page you're looking at should appear in the location bar. 

If you see yourwebsitenamegoeshere.indiemade.com in the location bar, or if it always reads only www. yourcustomurl.com no matter what page you're looking at, then you didn't do it correctly. 

Help I'm Stuck!

Contact support and ask for help. We have helped hundreds of people get their domains set up for IndieMade. We can help you too.

A Final Step

Once your changes have taken effect, and your custom URL is pointing at your IndieMade site, you'll want to take one more step: change your default base URL in your dashboard. Log in, navigate to Website > Promote, and type in your custom URL. When your IndieMade site notifies Google and Bing of changes in your site, it'll use your custom URL.

Popular DNS Hosts' CNAME Instructions

Although the four basic steps are the same, each DNS host is different. We have collected instructions for many popular hosts below. If your host isn't listed here, you may have to contact their customer support for help.