If you created a new IndieMade site before June 13 2014, your site may be using an older, less sophisticated shipping model.
The older model, as documented in this handbook page, consists of a base shipping rate and per-product shipping rate that you can set for each country. You can override the per-product rate on a product by product basis, but you can't set per-product overrides for specific countries.
The new shipping model, as described in this handbook page, both simplifies the model and gives you more flexibility. It consists of:
- A simpler method of specifying pricing, consisting of a price to ship a single item and the cost to ship each additional item
- Support for multiple shipping profiles, so you can easily place products into different shipping cost categories
You'll want to migrate to the new model at your earliest opportunity, so you can start benefitting from it. This short page describes how to do this.
Do I Need to Migrate to the New Model?
Log into your dashboard and visit the store > settings page. If you are using the old shipping model, you will see an alert message at the top of your screen that looks like this:
If you do not see this message, you are using the new model and you can stop reading this page.
How Do I Migrate to the New Model?
Click on the link migrate to the new Combined Shipping model from your store settings page. You will be taken to a confirmation screen. Click on Migrate to start the automatic migration process. It should take only a minute or two to complete the migration. You will not lose any data when you migrate to the new model.
When the migration has completed, you will be taken to the new shipping profiles screen.
What Does Automatic Migration Do?
The migration creates new shipping profiles with the same rates and automatically assigns each of your products to the correct profile.
What Does Automatic Migration Do Exactly?
In the old model, you specified shipping rates by country. Each country had a base rate (a rate that was charged for each order) and a default per-product rate (applied to each product in the order). The automatic migration will create a new shipping profile, Standard, with the same rates for the same set of countries.
Imagine, for example, that your shipping rule for Mexico was a base rate of $5 and a per-product rate of $2. The migration process will create a new rule for Mexico, with a By Itself cost of $7 and a With Another cost of $2. The results for both models are the same:
- One product shipped to Mexico costs $7
- Two products shipped to Mexico costs $9
- Three products shipped to Mexico costs $11
Then, a new shipping profile is set up for every per-product override you have in the old model, and the products are automatically configured to use that new shipping profile.
For example, imagine that in addition to the defaults described above, you have three products that have per-product overrides of $0.50. In this case the migration process will create a new shipping profile called $0.50 Products. Shipping to Mexico for this profile will have a By Itself cost of $5.50 and a With Another cost of $0.50. The results for both models are the same:
- One product shipped to Mexico costs $5.50
- Two products shipped to Mexico costs $6.00
- Three products shipped to Mexico costs $6.50
After the migration is complete, you may wish to edit the shipping profiles that were created, or perhaps even delete existing shipping profiles to merge them with others. Use the existing editing screens to do this.
What If I Still Need Help?
Just open a support ticket with your specific questions and we will try to help you.