I totally love IndieMade. I'm so glad I found you guys! Yours is, undoubtedly, the best and easiest ecommerce site I've tried so far, and I've sampled quite a few over the years - Shopify, Big Commerce, Squarespace, Go Daddy, Wix, etc.
IndieMade hands down beats them all, especially for non-techy people like me who just want a simple, nice-looking store that's easy to navigate, set up, and allows a reasonable time and space for trial... and doesn't cost a fortune! Your customer service is first-class AMAZING! I'm sticking with you, and I will definitely recommend you to everyone I know wanting to set up a webstore!
RiverMouse House - Custom Baby & Kids Wear
OMG, you're the best! Thank you so much!
This is my first website outside of using a marketplace like Etsy, and you guys are always so quick to respond and help with site setup. I've recommended IndieMade to so many of my small business peers on TikTok and Instagram because of it.
Metaphysical and Devotional Jewelry
You are absolutely correct. I have not found any—ANY—other platform that can do what you can do for Etsy transfer, especially concerning variations. I say that after paying monthly in 2021 and 2022 for someone to get our listings on Shopify, Ecwid, and Big Commerce, as we tried different platforms. The feedback was always that it's time-consuming to edit variations, etc. Ecwid was close but still time-consuming.
I came across IndieMade via the Etsy forums and figured, why not? It's refreshing to see the straightforward and modern interface without it feeling clunky.
I really appreciate all your time on this and will definitely be completing the signup as a customer from trial—you sold me.
The template builder is very easy to use, and the themes are truly lovely.
You guys have done a great job making it all incredibly user-friendly for those of us without much knowledge of how to create an online shop that isn't on a marketplace like Etsy, etc.
Beautiful Art for Small Spaces.
I'm amazed at and grateful for how quickly you reply. Having dealt with large teams where no one seems to care and you never speak to the same person twice, I've become a big fan of the smaller, more personal approach. I moved my web hosting (I have another website as I'm also an editor; no shop on that one!) and domain registration away from a larger company last year and couldn't be happier with the new, much smaller company. They're conscientious, eco-friendly in practice and not just on paper, and there are real humans responding to emails.
Thank you very much for your time. Additionally, thank you for making the Etsy integration and product-listing process so straightforward. Despite having extensive web design experience, I found myself frustrated with the challenges posed by WooCommerce. I'm very happy to have discovered IndieMade and the more serene experience it provides. :-)
I just can't believe how fantastic my experience has been. I have used Weebly, HostMonster, and HostGator -- but no one provides support like you guys do. I wish I had been with you five years ago! I'm certain my business would be much larger if I had. :) I LOVE YOU GUYS SO MUCH!!!!! Yes, the link worked immediately! I have never received such outstanding tech support, ever! IndieMade rocks.
Thank you! I'm really overwhelmed by the level of care you put into customer support. I'm going to tell literally everyone.
Thanks for making that correction. And may I say, one more time, that your site support is unreal? Seriously, it's the best of any online company that I have dealt with. I'm not sure how you do it... but I thank you.
Hi IndieMade, Thank you very much - very happy for you to add my site to the examples page, I'm glad you like it! The template builder is very easy to use and the themes are really lovely. You guys have done a great job making it all incredibly user-friendly for those of us without much knowledge of how to make an online shop that isn't on a marketplace like Etsy etc
This is my first website outside of using a marketplace like Etsy and you guys are always so quick to respond and help with site setup. I’ve recommended IndieMade to so many of my small business mutuals on tiktok and Instagram because of it!
Awesome. You guys are great. The functionality of the site is impressive, with no dead ends and clutter.
American Broom Shop
Great service and support I've come to depend on and appreciate So Much!!!Thanks again.
Thank you so much for all your help! It works perfectly and I’m so happy! You guys are awesome and have great customer service!
Perfect! So quick! Thanks again, I'm surprised that more people don't talk about IndieMade. (No YouTube videos, either.) It's so easy to use and the customer service is amazing.
Thank you as always for your help! IndieMade is the best! I've been enjoying making my website more custom to my needs at the IndieMade support team is always so responsive to accommodating my requests.
OMG, I think I just figured out what you meant. I successfully c/p the code over to the website. You are an awesome and wonderful, and patient teacher…And the ownership has been VERIFIED!!! I can't thank you enough; I don't know how you do it, dealing with newbies like me. Thank you again; you are amazing.
And can I say, one more time, your site support is unreal. Seriously the best of any online company that I have dealt with. Not sure how you do it...but I thank you.
I’m amazed /grateful for how fast you are at replying. Having dealt with large teams where no one cares and you never speak to the same person twice, I’m very much a fan of the smaller, human approach. I moved my web hosting (I have another website as I’m also an editor: no shop on that one!) and domain registration away from a larger company last year and couldn’t be happier with the new, much smaller company. They’re conscientious, as eco as they can be for real and not just on paper, and there are real humans at the other end of e-mails.
I left IndieMade over a year ago for an alternative and I've been severely disappointed and would like to come back!
Fleeting Art Studio
Thank you. You are the best. In all seriousness, the customer service you provide is unparalleled. And greatly appreciated.
You did it! It's working beautifully now, thank you so much! I'm beyond impressed that you replied to me so fast, let alone managed to fix it already.
I'm super happy with how my website looks and over the top appreciative of all the help...if I could hug you I would
Marianne H Nielsen Art
Thank you also for your very fast response. I really appreciate it - I've had so much trouble getting responses from a couple of other places that I've been doing business with that it's extremely refreshing to have such speedy and helpful customer service here on Indiemade. Thank you!!
Barbara Kay Jewelry
You guys are seriously the best.
😃 Woohoo!! 🤸🤸🤸🤸
You have a happy customer for life.
Thank you sooo much, Michael and IndieMade team.
Will rave about y'all in the online professional indie circles on Ravelry and Reddit and everywhere I can.
Currently, my husband and I are trying out your 30-day trial period and we are very happy with this service! We have tried other programs and indiemade is by far much easier to use and has given us access to everything we need for our new e-commerce business. We have been very happy not only with the web design product but also with the customer service we have received thus far. You can be sure that we will be promoting your service to everyone we know who are looking for an e-commerce platform!
I have had my store site angelacartwrightstudio.com successfully with your company for several years now...I have two other websites that I built in Dreamweaver over 20 years ago and I am considering recreating these websites on your platform…I would love to finally move everything over to Indiemade, have it an easier website to update and have it fulfill my needs.
Angela Cartwwright Studio
Many reasons, but the top one that would be important for you is the stellar support staff. They ALWAYS answer questions/emails promptly and will work with you to get your site the way you want it. Best team ever.
Love my indiemade website. So easy to use and the team is super supportive and quick to reply to problems. I wouldn't hesitate to recommend them.
I was on Indiemade years ago and I am amazed at how much the site has changed. The variety of themes is outstanding, and as it has always been, support is top notch!
Cove Creek photography
Thank you so much!!! Your prompt help and support is much appreciated. You'll be happy to hear that I recently recommended your site to an acquaintance who was looking to set up shop but wasn't sure where. Your excellent support was a big selling point!
I think I made a good decision coming over to Indiemade. Thank you for your help. You have already been more help than I ever got from Pattern. I could never get any response out of them.
Thanks for all the work on this, and for everything IndieMade have done this past week to make the new platform site meet my needs. You have tackled and fixed 95% of the major issues very quickly and that is why I recommend you guys all over the internet to anyone looking to start their own site.
Stained Glass Your Way
I LOVE YOU GUYS SO MUCH!!!!! Yes the link worked, like .... immediately! I have NEVER had such great tech support, EVER! IndieMade rocks.
I just can't believe how great my experience has been. I have used Weebly, HostMonster, and HostGator -- NO one has support like you guys do. I wish I had been with you 5 years ago! I'm sure my business would be much bigger if I had. :)
I have to say how impressed I am with the customer service and response time.
Thank you so much for all of your help.
I absolutely LOVE your service. The overall quality, customer service and value are great for a new business like mine.
Doom Witch Soaps
IndieMade is working great. I previously used Shopify and Etsy Pattern, and I realize no product has it all. So far IndieMade has worked best for us. I sure appreciate the good customer service.
American Broom Shop
Oh wow, perfect! I've heard nothing but compliments about your customer service on the Etsy forums, but I didn't expect you to be this attentive. I'm very impressed. Thanks so much!
Thank you for your help! I appreciate your speedy response.
I can honestly say that it has been a real pleasure working with IndieMade over the years. I had an Etsy shop before joining IndieMade, and the contrast between the two was striking. Whenever I’ve had an issue or needed help, you offered an immediate response. Thank you for providing an easy to use, nurturing space for artists to use.
Kate Tracton Designs
Wow. Sending you a HUGE thank you!!! You guys are the best. Thanks for your email. I'm looking for a new solution to my current setup with Big Cartel and just wanted to let you know that so far I am very impressed with IndieMade. Keep up the great work.
Thanks for your help. I saw many comments in the forum of how great your response rate is and I agree!